Privacy Policy

At Ops Atlas, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Contact Information: Information you provide when contacting us (name, email, message content)
• Newsletter: Email address when you subscribe to our newsletter
• Payment Information: Billing details processed securely through our payment provider (we do not store credit card numbers)

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Cookies: We use cookies for analytics and functionality (see Cookie Policy below)

Information from Self-Hosted Instances

If you self-host Ops Atlas, we do not collect any data from your instance. Your infrastructure data, logs, and configurations remain entirely on your servers.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send newsletters and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business (hosting, analytics, email)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Third-Party Services We Use

Service	Purpose	Privacy Policy
Google Analytics	Website analytics	Link
Kit (ConvertKit)	Email newsletter	Link
Formspree	Contact forms	Link
Vercel	Website hosting	Link

4. Cookie Policy

We use cookies and similar tracking technologies to:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. We honor "Do Not Track" browser signals.

5. Data Security

We implement industry-standard security measures including:

• HTTPS encryption for all data transmission
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Data encryption at rest

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide you services
• Required by law or for legitimate business purposes

You can request deletion of your data at any time (see Your Rights below).

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time for consent-based processing

To exercise these rights, contact us at privacy@opsatlas.io.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information
• Right to Non-Discrimination: Equal service regardless of privacy choices

We do not sell your personal information. To exercise your California privacy rights, email us at privacy@opsatlas.io with subject "CCPA Request".

12. Data Controller

The data controller responsible for your personal information is:

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@opsatlas.io
• Contact Form: /contact